Privacy Policy
​
Your privacy is particularly important to us. This privacy policy will outline the types of information we may collect, how that information may be used, and with whom the information may be shared.
This privacy policy applies to all information gathered for and on behalf of ACH, whether in writing, verbally or electronically.
​
While visiting the ACH website, your visit will not be recorded and any personal information is not retained, other than the specific request to delete or correct one's information.
Security:
ACH takes all necessary steps to ensure that the data we collect, license, and process is housed and transmitted securely. ACH adheres to all federal and state privacy laws, as well as self-regulatory industry principles.
ACH follows industry standards on information security management to safeguard personal information which includes physical and electronic security, including, but not limited to firewall protections and encryption.
​​
Personal information:
Personal information is collected, processed, used, shared, or sold as described below:
​
Information Collected:
-
Self-reported Information (i.e. name, home address, previous address)
​
Source of Information Collected:
-
Processing Centers
-
Provided directly via direct communication
-
Data Compiling Companies
​
Purpose of Information Collected:
-
Data Marketing/ Marketing Services
-
Analysis
-
Online Targeting
Notice at Collection:
The information collected by ACH is done in accordance with client’s privacy policy.
​The data collected from Personal Information is defined as any information concerning the personal or material circumstances of an identified or identifiable individual. Personal Information may include but is not limited to: name, home address, home zip code, home telephone number, mobile phone number, or email address.
​ACH does not collect sensitive data concerning a consumer, i.e. health data, political and philosophical beliefs, precise geolocation, racial/ ethnic data.
​ACH does not knowingly collect personal information from anyone under the age of 18.
>Click Here to OPT OUT: DO NOT SELL MY PERSONAL INFORMATION
-
To properly verify your information, ACH will require you to submit the following: Full name, Address, City, State, Zip Code.
​
Use:
Personal Information is not accessible to anyone outside the specific function for which it is collected.
ACH does not use affiliates or unauthorized third party data.
>Click Here to OPT OUT: DO NOT SELL MY PERSONAL INFORMATION
-
To properly verify your information, ACH will require you to submit the following: Full name, Address, City, State, Zip Code.
​
With Whom:
Personal information will only be disclosed in accordance with client’s privacy policy.
ACH works on an “As-Is” basis without warranties of any kind.
>Click Here to OPT OUT: DO NOT SELL MY PERSONAL INFORMATION
-
To properly verify your information, ACH will require you to submit the following: Full name, Address, City, State, Zip Code.
​PRIVACY RIGHTS
Your Personal Information
As a resident of specific states, such as CA, CO, CT, DE, IN, IA, KY, MD, MN, MT, NE, NH, NJ, OR, RI, TN, TX, UT, VA, you have privacy rights with respect to personal information collected and processed under your state’s privacy laws.
​
Those rights may include the following:
Access to Personal Information:
You have the right to know what specific personal information has been collected about you, the categories of sources from which the personal information has been collected, and the categories of third parties with whom your information is used, shared or sold.
>Click Here to OPT OUT: DO NOT SELL MY PERSONAL INFORMATION
-
To properly verify your information, ACH will require you to submit the following: Full name, Address, City, State, Zip Code.
​
Deletion of Personal Information:
You have the right to request deletion of all your personal information.
>Click Here to OPT OUT: DO NOT SELL MY PERSONAL INFORMATION
-
To properly verify your information, ACH will require you to submit the following: Full name, Address, City, State, Zip Code.
Correction of Personal Information:
You have the right to request correction of your personal information.
>Click Here to OPT OUT: DO NOT SELL MY PERSONAL INFORMATION
-
To properly verify your information, ACH will require you to submit the following: Full name, Address, City, State, Zip Code.
Opt-Out of Selling or Sharing Information:
You have the right to opt out of the sale or sharing of your personal information.
​>Click Here to OPT OUT: DO NOT SELL MY PERSONAL INFORMATION
-
To properly verify your information, ACH will require you to submit the following: Full name, Address, City, State, Zip Code.
Opt-Out of Automated Decision Making and Profiling:
You have the right to opt-out of automated decision making and profiling.
ACH does not use automated decision making or profiling when processing personal information.
>Click Here to OPT OUT: DO NOT SELL MY PERSONAL INFORMATION
-
To properly verify your information, ACH will require you to submit the following: Full name, Address, City, State, Zip Code.
Non-Discrimination:
You have the right to not be discriminated against for exercising any of your applicable state privacy laws.
>Click Here to OPT OUT: DO NOT SELL MY PERSONAL INFORMATION
-
To properly verify your information, ACH will require you to submit the following: Full name, Address, City, State, Zip Code.
Portability:
You have the right to request a copy of your personal information that ACH has about you, in a portable format.
>Click Here to OPT OUT: DO NOT SELL MY PERSONAL INFORMATION
-
To properly verify your information, ACH will require you to submit the following: Full name, Address, City, State, Zip Code.
Appeal:
You have the right to appeal if your request is denied.
Authorized Agent:
If you reside in CA, CO, CT, MD, MN, MT, NE, NH, NJ, OR, or TX, you may assign an authorized agent to exercise the choice on your behalf, where we can verify the authorized agent’s authority to act on your behalf.
You may authorize an agent to opt out of selling or sharing your information, by submitting a written and signed document to privacy@achcoop.com.
You may authorize an agent to access, delete or correct your data, by providing power of attorney authorizing said agent to operate on your behalf, proof of permission, and verifying your identity directly to us. This can be done by mailing the following documents, POA, legal form of identification with your full name and address, signed authorization form with permission to operate on your behalf to:
Privacy Department
ACH, Address Clearing House
16192 Coastal Highway
Lewes, DE 19958
Exercising Your Rights:
To properly process your request, we will need to have your full name and address, which is to include: first name, last name, primary address, secondary address, city, state, and zip code.
Please provide the above information by utilizing one of the following options:
Submitting request online: DO NOT SELL MY PERSONAL INFORMATION
Submitting request via email, to: privacy@achcoop.com
Submitting request via postal mail, to: Privacy Department, ACH, Address Clearing House, 16192 Coastal Highway, Lewes, DE 19958
​
Data Retention:
ACH will keep personal information as long as necessary for our business purposes, as described in this Privacy Policy. Once personal information is no longer needed, it will be removed from our system.
​
California Privacy Protection Agency Requirements:
In compliance with California Privacy Protection Agency, the following metrics are provided:
-
Requests to delete/opt out of sale or sharing of personal information = 76,731
-
Requests to know or access what personal information the data broker was collecting = 38
-
Requests to know what personal information the data broker was selling or sharing and to whom = 0
-
Requests to limit the data broker’s use and disclosure of sensitive personal information = 0
Median number of days which ACH has substantively responded to the above requests within 2024 = 34
Mean number of days which ACH has substantively responded to the above requests within 2024 = 17
​​
Questions or Concerns:
If you have questions or concerns about ACH’s privacy efforts or data products, please contact us:
Privacy Department
ACH, Address Clearing House
16192 Coastal Highway
Lewes, DE 19958
(Last Updated January 22, 2025)